Apricot CX
Outsourced support, review work and merchant referrals for Shopify app developers.
Not published
A team that provides services to both sides of Shopify. For app developers it runs merchant support, part-time or 24/7, asks for reviews after a solved case, and works low-star reviews by outreach. It also reviews listings and support processes, and offers merchant acquisition. For merchants it recommends apps from its partner network and installs them free. Its own figures: about 3,000 positive reviews for one app, 140+ for another, a 13%+ monthly review-conversion rate and 100+ negative reviews recovered.
Watch for. Merchant acquisition means joining its partner network, and the apps it recommends to merchants are the ones whose support it runs. It says no merchant is recommended an app because it pays. Both review services act on your own App Store listing, no price is published, and every figure is its own.
Details
| Launched | Unknown |
|---|---|
| Hours | 24/7 |
| Works in your helpdesk | Yes |
| Review recovery | Yes |
| Answers under your name | Yes |
| Integrations | None stated |
From the vendor's own site, confirmed 2026-10-16. Unknown means the site does not say.
Entry last checked 6 November 2026. Rate it, review it or report a problem on the directory.
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