App Store Research
A paid panel of vetted Shopify merchants to book calls with.
Free account, from $150 per research callby ShopExpertsLaunched 2022
Also from ShopExperts: the ShopExperts listing, ShopOps Weekly
Editor used until Oct 2026
3,000+ Shopify brands in the network, $1M+ paid to participants, 6,000+ product conversations. You define the merchant profile by role, industry, revenue range and Shopify plan, then vetted operators apply and you approve who you talk to. Scheduling, screening and incentives are handled, and it is used for roadmap validation, switching analysis, pricing and positioning. Transcripts and tagged insights are a paid add-on. Named customers include Loox, Recart, Tresl, ClickPost and MobiLoud. Pricing is published as worked examples, with the incentive and the recruitment fee itemized separately. A product validation interview is $100 incentive plus $65 recruitment, $165 in total, and a Shopify Plus interview is $200 plus $65, $265. A high-intent sales conversation is $300 plus $250, $550. Research calls start at $150 and sales calls at $500, billed only for a completed call, with nothing charged for a cancellation or a no-show. The same company runs ShopExperts and publishes ShopOps Weekly, a free weekly digest of Shopify platform changes written for merchants.
Watch for. It sells sales calls alongside research calls, and a merchant paid $300 to take one is not the same signal as inbound interest. Those conversations are research with a discount applied, not pipeline. The incentive is also the part that changes. It is adjusted for participant quality, urgency and targeting, with $85 the minimum for a research interview. So the worked examples show how a bill is built up, not a quote for yours. And a paid panel selects itself, like every paid panel. You are hearing from operators who will take $100 to talk for half an hour. That is a different population from the merchants who ignore the invitation.
External ratings
- REVIEWS.io 5 from 72, read 18 September 2026
- Trustpilot 4.3 from 12, read 15 September 2026
Collected on other platforms, from a different set of people than the reviews here, and deliberately never averaged together.
Entry last checked 6 November 2026. Rate it, review it or report a problem on the directory.
Is this your tool?
Claim it and you can edit the summary, description, pricing, site and social links. The category, the "watch for" note and the community ratings stay with the editors, which is the point of the directory. Any email works: ownership is proved against the site rather than the address you sign in with.
Claim and edit this listing